TopMeds ("www.etopmeds.com" or "we") takes the privacy of your information seriously. This privacy notice ("Privacy Notice").
The personal information we collect from you through our website. It also describes the reason for which we collect that personal information, the other suppliers or traders or any parties with whom we may share it and the measures we take to protect the security of your data which is your personal information, and how you can contact us about our privacy practices. Please read carefully this Privacy Notice before using or availing any of our products and/or services.
DEFINITIONS
In this Privacy Notice, the following definitions are used:
Data
personal information and non personal information and other delicate personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website.
Data Protection Laws
any applicable law for the time being in force relating to the processing of Data.
TopMeds
Topmeds , a company incorporated in India whose registered office is at : Gala No. 6, 1st Flr, Raghunath Wadi, Marol CO-OP IND.EST Andheri East Mumbai Maharashtra Mumbai - 400059 India
WHAT DATA DO WE COLLECT ABOUT YOU
Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.
Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.
Product and service information: Your account membership number, registration, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.
Your reviews, feedback and opinions about our products, programmes and services.
HOW WE COLLECT DATA
We collect Data in the following ways:
Information that you provide: We receive and store any information you enter on our website information collection form.
Information captured automatically: We use "cookies", pixels and similar technologies to receive and store certain types of information whenever you interact with us. Please see the section below, titled "Data that is Collected Automatically" for more information.
E-mail: To help us make e-mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open e-mail from us or click on a link in the e-mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email.
DATA SHARED BY YOU TopMeds may collect your Data in several ways from your use of our website for instance:
when you register with us to receive our products and/or services;
when you complete surveys conducted by or for us;
when you elect to receive any communications (including promotional offers) from us;
from the information gathered by your visit to our stores, website or mobile application;
OUR USE OF DATA
provide products and/or services and communicate with you about products and/or services offered by us;
provide you with offers (including for financial products and/or services), personalized services and recommendations and improve your experience on our website.
We treat these inferences as personal information (or sensitive personal information, as the case may be), where required under applicable law. Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
Where required under applicable law, we will only use your personal information (including sensitive personal information) with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.
Under 18
Our website do not offer products or services for use by minors. If you are under 18, you may use our only with the involvement of a parent or guardian.
KEEPING DATA SECURE
We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e-mail at our email address provided at Clause 16 below.
RETENTION OF DATA
TopMeds retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary and is permitted by applicable law. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.
WHERE WE STORE DATA
Data collected under this Privacy Notice is hosted on servers located in India.
CHANGES TO THIS PRIVACY NOTICE
Our business changes constantly and our Privacy Notice may also change . We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website and mobile application frequently to see recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and mobile application and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website or mobile application or first purchase of the products and/or services following the alterations. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
HOW TO CONTACT US
To request to access, review, update, or withdraw your consent for your personal information or to otherwise reach us, please submit a request by e-mailing us at support@etopgems.com. We will respond to your request within 30 days.
GRIEVANCE OFFICER
Please see below the details of our grievance officer:
Name: Mr Manohar Naidu
Email: admin@etopmeds.com
Address: Gala No. 6, 1st Flr, Raghunath Wadi, Marol CO-OP IND.EST Andheri East Mumbai Maharashtra Mumbai - 400059 India
